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Frequently Asked Questions

Find answers to common questions about Megahome.

MEGAHOME is a leading home and lifestyle exhibition organizer in Malaysia. Our exhibitions bring together furniture, mattresses, electrical appliances, home renovation products, smart home solutions and other home-related brands under one roof.
Yes, registration for a Megahome account is completely free.
Megahome offers various home improvement products, including furniture, home appliances, renovation materials, and more.
You can find information about upcoming Megahome exhibitions, events, and activities through the Megahome official website, Megahome App, and official social media channels. Event details, including dates and locations, will be updated regularly.
You can download the Megahome App from the Apple App Store or Google Play Store. Simply search for “Megahome” and install the official app to enjoy member benefits, rewards, and the latest updates.
With the Megahome App, you can manage your Megahome membership, earn and track your MPoints, view available rewards, upload receipts, receive updates on promotions and events, and enjoy a more convenient shopping experience.
Opening hours vary depending on the venue. Please check the relevant event page before visiting for the confirmed date and operating hours.
The Megahome App allows you to enjoy a more convenient shopping experience. You can register as a Megahome member, earn and track your MPoints, view available rewards, upload receipts, and receive the latest updates on promotions and events.
If you are unable to log in, please check that your registered phone number or email address is correct. You may reset your password through the app. If the issue persists, please contact Megahome Customer Service for assistance.
MPoints are Megahome’s reward points that allow members to enjoy more benefits. Members can earn MPoints through eligible purchases and redeem them for selected rewards or vouchers.
Members can earn MPoints by making eligible purchases at Megahome. Members will earn 1 MPoint for every RM1 spent on eligible purchases.
Your MPoints are valid for 24 months from the date they are earned unless otherwise stated. Expired MPoints will be automatically forfeited and cannot be reinstated.
Members can redeem available rewards at designated Megahome redemption counters, rewards are subject to availability and redemption terms.
You can stay updated on the latest Megahome events, promotions, and campaigns through the Megahome App, official website, and Megahome’s official social media channels.
For enquiries or assistance, you may contact Megahome Customer Service through the contact details provided on our official website. Our team will be happy to assist you with your enquiries.